Frequently Asked Questions
Everything you need to know about your Toucan RC Hobby shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to our carrier's website so you can monitor your shipment's progress.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles and fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.